Working with Step Beyond has been an extremely positive experience; they have used their considerable knowledge, expertise and integrity to design the most effective research projects for our budgets.

The results have been astonishing...

Stoke on Trent Museums

Air New Zealand's successful relationship with Step Beyond is based on the agency's ability to deliver understandable and meaningful research created from data that is simple to apply to our business models and which, in turn, helps us to improve our customer experience.

Air New Zealand

It was a great piece of work... fascinating and invaluable insight into our customers’ buying needs. In addition it provided us with clear direction about our proposed new designs which we were then able to refine and launch with confidence.

Thorntons

If you have been frustrated by sitting through pitches from big market research companies, who promise (and charge you) the earth, only to find that rather than enjoying the experience of the MD, you end up talking to the junior researchers, you need to meet Penny from Step Beyond.

West Midlands Hub of Museums

Our - often tight - deadlines are strictly adhered to and the results are always excellent (if not always what we expect!) Penny has a creative and refreshingly honest approach and her conclusions and suggestions play a significant role in helping us to develop our products, which have all been marketed successfully.

Eaglemoss

The level of professionalism... in relation to meeting briefs, providing guidance and advice and producing results to tight deadlines has greatly heightened the Partnership’s profile... also resulted in the Partnership being published at several International conferences and the work has been met with acclaim at the Department for Transport.

Midlands Safety Cameras Partnership